Thursday, November 13, 2014

Updated Netflix app brings optimised experience for new iPhones including 1080p on iPhone 6 Plus


We’re excited to announce that iPhone 6 Plus users will see Netflix films and television programmes in 1080p resolution, including Netflix originals such as Orange is the New Black and House of Cards. All you need is a good Wi-Fi connection.
When Apple announced the iPhone 6 and iPhone 6 Plus in September, we were excited about the opportunity to extend the Netflix application to different screen sizes. We immediately began work on optimising our user interface for the larger and higher resolution screens, and we’re happy to announce these changes are included in today’s update to our app. You’ll see more titles on screen to choose from, bigger imagery, and improved performance throughout.
We look forward to feedback on the new iPhone 6 and iPhone 6 Plus experience.
- Chris and Tom
Chris Fry is manager of iOS platforms at Netflix.  Tom Richards is manager of UI Engineering at Netflix.

Monday, November 10, 2014

Netflix ISP Speed Index for October

Below is October data for the Netflix ISP Speed Index, our monthly update on which Internet Service Providers (ISPs) provide the best prime-time Netflix streaming experience.

In the U.S., Bright House broke into the Top 3 in October with an average speed of 3.13Mbps, joining Verizon FiOS and Cablevision.

Among two of the six newest countries we track, there were significant movements in both the Luxembourg and Austria indices.

  • In Luxembourg, Numericable jumped four places to No. 1, providing Netflix viewers with an average speed of 3.98Mbps, up more than 500 Kilobits from September. Luxembourg Online took the No. 2 spot, up from fourth last month.
  • In Austria, LIWEST topped the list, rising two places with average speed of 4.2Mbps, up from 3.77 in September.

The Netflix ISP Speed Index is a measure of prime time Netflix performance on a particular ISP and not a measure of overall performance for other services/data that may travel across the specific ISP network. Faster Netflix performance generally means better picture quality, quicker start times and fewer interruptions.

The latest regional rankings are below.






Anne Marie

Anne Marie Squeo is a member of the Netflix communications team.

Monday, October 13, 2014

Netflix ISP Speed Index for September

September data is now available for the Netflix ISP Speed Index, our monthly update on which Internet Service Providers (ISPs) provide the best prime-time Netflix streaming experience.

In the U.S., Verizon FiOS jumped nine places to top the index with a speed of 3.17 Megabits per second (Mbps.) The rapid rise, which began last month, followed an interconnection agreement with the company, which uncongested ports for mutual customers. Similar arrangements with Time Warner Cable and AT&T U-Verse also resulted in increased speeds in September of 2.87 Mbps and 2.77 Mbps respectively.

Six new European countries joined the index – France, Germany, Belgium, Switzerland, Austria and Luxembourg – following the launch of Netflix service in mid-September. Although still early days in these markets, all six were among the top 10 countries in terms of performance with speeds in excess of 3.12 Mbps. By comparison, while the US speed has risen about 500 Kilobits per second in the last two months, it averaged 2.72 Mbps for September.

The Netflix ISP Speed Index is based on data from the more than 50 million Netflix members worldwide who view over 1 billion hours of TV programmes and films streaming from Netflix each month. The listed speeds reflect the average performance during prime time of all Netflix streams on each ISP's network and are an indicator of the performance typically experienced across all users on an ISP network. A faster network generally means a better picture quality, quicker start times and fewer interruptions.

Note: The average performance is below the peak performance due to many factors including the variety of encodes Netflix uses to deliver the TV programmes and films as well as the variety of devices members use and home network conditions. These factors cancel out when comparing across ISPs.

The latest regional rankings are below.






Anne Marie

Anne Marie Squeo is a member of the Netflix communications team.

Saturday, October 4, 2014

A New Visual Search Experience for Mobile and Tablet

Search is a key feature on mobile and tablet devices and many of our members use search to program their evening entertainment while on the go. Starting today we’re rolling out a new search experience for Android mobile and tablet devices, with an upgrade to the iPhone’s search experience following suit. With this update, we bring the visual presentation style for search results to mobile and tablet devices, allowing our members to quickly scan search results to discover great content. This concept already has proven successful on game consoles, smart TVs and the website.




As seen in the screenshot above, presenting the results in a grid of cover art allows the user to see more results at once on touchscreen devices such as mobile phones and tablets. This visual presentation reduces the cognitive load, making it easier to find what you’re looking for. After tapping on a particular video, users can add it to “My List”, start playback on the device, or use Chromecast or AirPlay to watch the video on a big screen.


Finally, this rollout expands the search function on the iPhone by enabling members to search for actors, directors and creators. We also now provide suggestions related to the query, which allows members to more easily explore the contents of the Netflix catalogue. The screenshot above depicts the search experience on the iPhone and shows the results for the query “ant” (left), the top people results matching the same query (middle) and a gallery featuring all videos available on Netflix starring Anthony Hopkins.

-Roelof and Chris

Roelof van Zwol is director of product innovation for search and personalisation at Netflix.
Chris Jaffe is vice president of UI innovation at Netflix.

Wednesday, September 10, 2014

A New Search Experience for the Website

At Netflix we’re always thinking about new ways to improve the user experience. Starting today, we are rolling out a new search experience on the website to complement the suggestions from our recommendations engine. With the new instant search tool, you’ll get faster and easier access to your favourite films, TV programmes and actors.


For the new search experience, we use lush cover art that delivers a more visual presentation across the page. As you start typing in your query, potential matches of TV programmes and films appear in the grid of cover art. The new style makes it easier for the user to scan the results and, combined with the infinite scroll functionality, gives the user an intuitive way to explore the Netflix catalogue. 

A list of actors, directors and creators matching the query is shown on the left hand side. When clicking on any of those results, a new gallery will open with all the titles related to that person. The left rail is also used for suggestions related to genres, topical searches and searches for titles that are unavailable to stream.  In each case, users see recommendations based on that suggestion, as shown in the screenshot below.




One last feature supports our growing list of Netflix Originals. Simply type in “netflix” and the page displays all the programmes and films under the Netflix banner. 

We’ll continue to work on improving the search experience across all devices that our members use to watch content on Netflix. For now, we hope you’ll enjoy the new search experience on the website,

-Roelof 

Roelof van Zwol is director of product innovation for search and personalisation algorithms at Netflix

Tuesday, September 9, 2014

Post-Play on Google Chromecast

As we mentioned back in June, we have been working on bringing the "Post-Play" feature to Chromecast. We are pleased to announce that it is now ready and will be available over the next few days to all members using Chromecast with compatible mobile phones or tablets. PC support will follow shortly.

We increased the countdown slightly to allow for more time to grab your phone or tablet, but otherwise it works just like the other devices that already support “Post-Play”.


Make sure you have the latest Netflix Android and iOS applications from Google Play and the Apple iTunes App Store to start using "Post-Play" on Chromecast!

Carenina and Kevin

Carenina Motion is a Partner Engagement Manager at Netflix
Kevin Morris is a Senior Software Engineer at Netflix

Monday, September 8, 2014

Netflix ISP Speed Index for August

We have added August data to the Netflix ISP Speed Index, our monthly update on which Internet Service Providers (ISPs) provide the best prime time Netflix streaming experience.

In the U.S., interconnection agreements with AT&T, Time Warner Cable and Verizon resulted in significant increases in Internet speeds for all three providers in August. AT&T U-Verse led the way, with its speed jumping more than one Megabit per second (Mbps) to 2.61 from 1.44 over last month and rising seven spots in the U.S. speed index to No. 7. Verizon FiOS speeds increased to 2.41 Mbps from 1.61, and Time Warner Cable rose to 2.59 this month from 2.16 in July. These dramatic increases pushed the U.S. average speed to 2.57 in August, now ranking 11th among the countries we track -- ahead of Brazil and Chile.

In Brazil, Oi Velox emerged from last place, increasing its speed to 1.55 Mbps in August from 1.22 last month.

In Norway, UNINETT dropped to last place as Eidsiva and Broadnet both increased their speeds to 2.98 Mbps and 2.95 Mbps respectively.

The Netflix ISP Speed Index is based on data from the more than 50 million Netflix members worldwide who view over 1 billion hours of TV shows and movies streaming from Netflix each month. The listed speeds reflect the average performance during prime time of all Netflix streams on each ISP's network and are an indicator of the performance typically experienced across all users on an ISP network. A faster network generally means a better picture quality, quicker start times and fewer interruptions. 

Note: The average performance is below the peak performance due to many factors including the variety of encodes Netflix uses to deliver the TV shows and movies as well as the variety of devices members use and home network conditions. These factors cancel out when comparing across ISPs.

The latest regional rankings are below.

Anne Marie

Anne Marie Squeo is a member of the Netflix communications team.